when someone ask u, i wish to have something like this, can it be done? everyone knows how to use computer. but IT knowledge only can be useful if you can use it to solve a complex problem. can i access office e-mail at home? i write down for you the website for webmail. for IT people it is just a small request, but for end-user it is very useful for them because they no need to stay back to wait for 1 important e-mail, they access it later at home. ok let's go for more complex problem, can i get a better control of inventory in warehouse? september do stock take already do adjustment on the system stock figure, october do warehouse sales then november figure not tally again. It is an endless problem, it would take forever to solve it. no problem i can solve it. are you sure? identify problem first, if warehouse sales buat hal, why not spend more time on how to solve the problem? once the problem resolved. i don't see much problem now, isn't that good? when throw letter also no headache, boss also won't hate you (can hire cheaper employee now, no more system problem).
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